Last updated: 1 January 2026 | Effective upon account registration
This Privacy Policy describes how ong777 collects, uses, stores, and protects personal data submitted by users of the ong777 platform at ong777.vu. Please read this policy carefully before registering or using any ong777 service.
ong777 ("ong777", "we", "us", or "our") operates the online gaming platform accessible at ong777.vu, providing live casino, sportsbook, slots, poker, and related gaming services to adult members, primarily in Malaysia. ong777 acts as the data controller in respect of personal data collected through the Platform.
This Privacy Policy applies to all personal data collected through the ong777 website, account registration process, customer support channels, and any other interaction you have with ong777 as a registered member or visitor. It should be read in conjunction with our Terms & Conditions.
If you have any questions about how ong777 processes your personal data, you may contact our support team via the 24/7 Live Chat feature inside your ong777 account dashboard, or by email at [email protected].
ong777 collects personal data from you in the following categories:
Full legal name, date of birth, nationality, government-issued identification number (e.g., Malaysian IC / MyKad number or passport number), and gender. Collected at registration and during KYC verification.
Email address, mobile phone number, and residential address (including postcode, city, and state — for example, Kuala Lumpur, Penang, or Johor Bahru). Used for account communication and KYC verification.
Bank account details, e-wallet identifiers (e.g., Touch n Go eWallet, Boost), transaction amounts, deposit and withdrawal history, and payment method verification documents. Collected to process transactions and comply with AML obligations.
Game play history, bet amounts, wager outcomes, session duration, game preferences, and bonus usage. Collected automatically as you interact with the ong777 Platform.
IP address, browser type and version, device identifiers, operating system, screen resolution, referring URLs, and session timestamps. Collected automatically via server logs and cookies.
Records of your interactions with ong777 customer support, including live chat transcripts, email correspondence, and any documentation submitted in connection with a complaint or dispute.
ong777 uses the personal data it collects for the following purposes:
ong777 processes your personal data on the following legal bases:
ong777 does not sell your personal data to third parties. We may share your personal data in the following limited circumstances:
Beyond the above, ong777 will not disclose your personal data to any third party without your express consent, except where required by law.
ong777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and for such longer periods as are required to comply with legal, regulatory, or licensing obligations.
For active member accounts, personal data is retained for the duration of the account relationship. Upon account closure, ong777 will retain transaction records, KYC documentation, and gaming activity data for a minimum of five (5) years to comply with AML and gaming licensing record-keeping requirements. Following the expiry of the applicable retention period, personal data is securely deleted or anonymised.
Customer support records, including live chat transcripts and email correspondence, are retained for a period of two (2) years from the date of last interaction, unless a longer period is required in connection with an unresolved dispute.
The ong777 Platform uses cookies and similar tracking technologies to operate core platform functions, maintain your logged-in session, remember your preferences, and analyse usage patterns to improve the platform.
Categories of cookies used by ong777 include:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the ong777 Platform. ong777 does not use third-party advertising or tracking cookies to build behavioural profiles for external advertising networks.
ong777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Notwithstanding the above, no internet transmission is entirely secure. ong777 cannot guarantee the absolute security of data transmitted to or from the Platform. You are responsible for maintaining the security of your own ong777 login credentials and should notify us immediately at [email protected] if you suspect any unauthorised access to your account.
Subject to applicable law and our regulatory obligations, you have the following rights in respect of the personal data ong777 holds about you:
You may request a copy of the personal data ong777 holds about you, together with information about how it is processed.
You may request correction of inaccurate or incomplete personal data. For basic account details, you may update these directly within your ong777 account dashboard.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to overriding retention obligations under our licensing and AML requirements.
You may request that ong777 restrict its processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested.
You may object to processing of your personal data based on legitimate interests, including direct marketing. You may opt out of marketing communications at any time via your account settings.
Where processing is based on your consent or on contract, you may request a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, please contact ong777 support via live chat inside your account dashboard or by email at [email protected]. ong777 will respond to verified requests within thirty (30) days, subject to applicable legal limitations.
The ong777 Platform is strictly for adults aged 21 years and above. ong777 does not knowingly collect personal data from persons under 21 years of age. If ong777 becomes aware that an account has been registered by an individual under 21, the account will be closed immediately, the data will be deleted (subject to any mandatory retention obligations arising from the detection of underage access), and the matter will be reported to our licensing authority.
If you believe that a minor has registered an account on the ong777 Platform, please contact us immediately at [email protected] so that we may take prompt action.
ong777 may transfer personal data to countries outside Malaysia in connection with the operation of the Platform — for example, to cloud hosting infrastructure, payment processing partners, or game provider servers located in other jurisdictions. Where such transfers occur, ong777 takes steps to ensure that adequate safeguards are in place to protect your personal data, including contractual data protection clauses with service providers and, where applicable, reliance on adequacy determinations.
By registering an ong777 account, you acknowledge that your personal data may be transferred, stored, and processed in countries outside Malaysia in connection with the provision of ong777's services, subject to the safeguards described in this section.
ong777 reserves the right to update this Privacy Policy at any time. Material changes will be notified to members by posting an updated version on the Platform with a revised "Last updated" date. Where required by applicable law, we will seek your renewed consent before processing your data under materially revised terms.
It is your responsibility to review this Privacy Policy periodically. Continued use of the ong777 Platform following publication of an updated Policy constitutes acceptance of the revised terms, subject to any mandatory consent requirements.
For any questions, concerns, or requests relating to this Privacy Policy or ong777's handling of your personal data, please contact us through the following channels:
ong777 will acknowledge receipt of data subject requests within five (5) business days and respond substantively within thirty (30) days, unless the complexity or volume of requests necessitates an extension, in which case we will notify you accordingly.
ong777 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate your ong777 account and comply with our licensing obligations.
All data transmitted between your browser and ong777's servers is protected with 256-bit SSL encryption — the same standard used by Malaysian online banking portals like Maybank2u and CIMB Clicks. Your credentials and financial details are never exposed in transit.
Access, rectify, export, or request deletion of your ong777 data at any time. We respond to all data subject requests within 30 days. Your privacy is a right, not a favour, and ong777 treats it accordingly.
ong777 keeps your data only as long as necessary. After the applicable retention period ends — typically five years post-account closure for regulatory records — your data is securely deleted or anonymised, not held indefinitely.
ong777 operates under international gaming authority oversight. Our data handling practices are part of our licensing conditions — not optional extras. Regular compliance reviews ensure our privacy practices stay current with regulatory expectations.
We notify members when this Policy changes in material ways. We don't bury updates in fine print. Any change that affects how ong777 uses your personal data is communicated clearly before it takes effect.
Ready to play on a platform that takes your privacy as seriously as your gaming experience? Log in to your ong777 account and enjoy live casino, sportsbook, and slots — all in MYR, all under certified security standards.
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